- Administration
- Organization settings
- Manage navigation layouts
Manage navigation layouts
Learn about the importance of role-based navigation layouts and how you can manage them via the web app to maintain an intuitive workspace.Why create navigation layouts?
Navigation layouts allow administrators to create tailored navigation experiences and apply them to permission sets, ensuring each role in your organization easily sees the features most relevant to them. This is especially useful for organizations where different roles have varying workflows, helping users stay focused, work more efficiently, and spend less time looking for what they need.
For example, managers and field workers have different responsibilities, so rather than navigating through the same set of features, administrators can create layouts tailored to each role, giving every team a streamlined experience built around the way they work.
The default layout applies to users with permission sets that have no assigned layout.
Create a layout
Click your organization name on the lower-left corner of the page and select Organization settings.
Scroll to the "Navigation" section, and click
Edit.Click
Create new layout on the lower-left of the list.In the pop-up window, click the dropdown menu, and select a permission set.
Click
or 
to hide or show the features from 
More.Click Create.
Click
on the right-hand side of the current navigation title to edit it.Check the features you want to display on the web app’s sidebar and the mobile app’s navigation bar, and uncheck those you’d like to keep under
More. You can also click and hold
on the left-hand side of the features to sort them.
Click Next on the upper-right corner of the page.
Click Save changes on the lower-left of the “Navigation” section.
In the pop-up window, click Save and apply.
You can only create one layout for each permission set.
Duplicate a layout
Click your organization name on the lower-left corner of the page and select Organization settings.
Scroll to the "Navigation" section, and click
Edit.Click
Edit on the upper-right of the "Navigation" section.Click
on the right-hand side of the layout, and select 
Duplicate layout.
In the pop-up window, click the dropdown menu, and select a permission set.
Click Apply.
Click Save changes on the lower-left of the “Navigation” section.
In the pop-up window, click Save and apply.
Delete a layout
Click your organization name on the lower-left corner of the page and select Organization settings.
Scroll to the "Navigation" section, and click
Edit.Click
on the right-hand side of the layout, and select 
Delete.
Click Save changes on the lower-left of the “Navigation” section.
In the pop-up window, click Save and apply.
The default navigation cannot be deleted.
Deleting is irreversible, and we cannot restore permanently deleted items. Confirmation is always required before any deletion, so be sure you're not accidentally deleting the wrong item.
Frequently asked questions
Each permission set can only have one layout. If a permission set isn't available to select when creating a new layout, it means a layout already exists for it. You can manage the existing layout instead to update the navigation.
This can happen for two reasons: you've reached the maximum of 10 layouts, or all permission sets already have a layout assigned. To add a new layout, delete an existing one or review your permission sets.
Yes. You can hide items from your navigation, but hiding a feature only removes it from your navigation and does not restrict access. Hidden features remain accessible through other workflows, such as notifications, direct links, or related features.
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