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Add or link documents and images to assets

Learn how to add or link documents and images to assets via the web app and mobile app to give your team quick access to manuals, records, and photos in one place.

What’s the difference between adding and linking documents or images?

Whether you add or link documents or images to assets, you give teams additional context that text fields alone cannot capture. Manuals, certificates, service records, and the like help build a complete view of an asset’s lifecycle, and support decisions on utilization, refurbishment, and replacement.

You can either add documents or images directly to the asset, where they stay independent, or link existing files from the Documents feature, where updates carry through everywhere the file is linked.

The following table shows where each method is available, which file types are supported, and where files are stored.

Where

What you can do

File types

Storage location

Documents tab in the asset profile

Upload files from your device or link files already stored in Documents.

• Uploads: JPEG, PNG, and PDF

• Links: JPEG, PNG, PDF, DOC, DOCX, XLS, XLSX, and WEBP

• Uploaded files stay in Assets.

• Linked files stay in Documents and update everywhere they're linked.

Images tab in the asset profile

Upload images from your device. Linking is not supported.

JPEG and PNG

Uploaded images stay in Assets.

Asset list

Link one file from Documents to multiple assets.

JPEG, PNG, PDF, DOC, DOCX, XLS, XLSX, and WEBP

Linked files stay in Documents and update everywhere they're linked.

If you have asset QR codes, upload them to the asset profiles so they’re easy to find later. You can print them for use on-site, where scanning the code takes you straight to the asset profile and auto-fills asset and site details for inspections or actions.

Add documents or images to an asset

  1. Log in to the web app.

  2. Select Assets cube iconAssets from the menu on the left-hand side.

  3. You can choose how you want to view your assets by selecting Table view iconTable, Assets gallery view iconGallery, or Map iconMap on the upper-right of the page. You can also filter by type or site.

  4. Search and select the asset.

  5. In Overview, drag your files to the "Documents" section or click browse to select files.

  6. Alternatively, click Documents at the center of the page.

  7. Click Plus iconAdd on the right-hand side of the page.

  8. In the pop-up window, click Bulk upload CSV iconUpload.

  9. Drag your files or click Browse to select files.

  1. Log in to the web app.

  2. Select Assets cube iconAssets from the menu on the left-hand side.

  3. You can choose how you want to view your assets by selecting Table view iconTable, Assets gallery view iconGallery, or Map iconMap on the upper-right of the page. You can also filter by type or site.

  4. Search and select the asset.

  5. In Overview, drag your images to the "Images" section or click browse to select images.

  6. Alternatively, click Images at the center of the page.

  7. Click Plus iconAdd on the right-hand side of the page.

  8. In the pop-up window, drag your files or click browse to select images.

  1. Open the mobile app.

  2. Tap Assets gallery view iconMore at the lower-right corner of your screen.

  3. Select Assets cube iconAssets from the list of options.

  4. Filter your assets by type or site or search for the asset you want to add a document or image to.

  5. Tap the asset.

  6. Tap More vertical icon and select any of the following options:

    • To take a photo: Tap Camera (media) iconTake photo and proceed accordingly. Tap Done at the upper-right of your screen.

    • To upload an image: Tap Image iconSelect images, select your images, and tap Add at the upper-right of your screen.

    • To attach a document: Tap PDF iconSelect PDF and proceed accordingly.

You can only link files from the Documents feature to your assets via the web app.

  1. Log in to the web app.

  2. Select Assets cube iconAssets from the menu on the left-hand side.

  3. You can choose how you want to view your assets by selecting Table view iconTable, Assets gallery view iconGallery, or Map iconMap on the upper-right of the page. You can also filter by type or site.

  4. Search and select the asset.

  5. In Overview, go to the "Documents" section and then click Plus icon.

  6. In the pop-up window, select the files you want to link.

  7. Alternatively, click Documents at the center of the page.

  8. Click Plus iconAdd on the right-hand side of the page.

  9. In the pop-up window, select the files you want to link.

  1. Log in to the web app.

  2. Select Assets cube iconAssets from the menu on the left-hand side.

  3. Select the assets you want to link files to.

    • To select multiple assets in the asset list, click Square check icon on the left-hand side of the assets. Select multiple assets in the asset list via the web app.

    • To select all assets visible in the asset list, click the Square check icon in the table header. Select all assets visible in the asset list via the web app.

    • If you want to include all assets in the list, click Select all assets at the bottom of the page. Select all assets to link a file via the web app.

  4. Click Link file at the bottom of the page. Link a file to multiple assets via the web app.

  5. In the pop-up window, select a file and then click .

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