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Share templates with users in other organizations

Learn how to share templates or give template access to users outside your SafetyCulture organisation via the web app to collaborate more easily and keep inspection processes consistent.

How does sharing templates externally work?

We understand that you may need to occasionally work with users outside your organization and collaborate to complete inspections from templates. With SafetyCulture, you can share your templates with users from other organizations so they can follow the same flows you've built for their checks. A sample of a template’s access rule with external access set up.

Share a template with a user in another organization

  1. Log in to the web app.

  2. Select Templates iconTemplates in the sidebar or select it in Assets gallery view iconMore.

  3. Click the template and select Manage access in the side panel.

  4. In the access builder, click Plus iconNew access rule at the bottom of the page.

  5. In the rule panel, click the dropdown menu under "Template is available to", select User (clear) iconUsers, then click Give external access.

  6. In the pop-up window, enter the email of the other organization's user and click Give access.

  7. The options that would appear depend on whether the user's organization is in the same data center as you or not.

    • Same data center: You can either give the user direct access to the template or send a copy.

    • Different data centers: You can only send a template copy.

  8. Click or .

  9. Click Done in the dropdown menu.

  10. Select the template Access level you want to give.

  11. Click the dropdown menu under "Inspection results will be available to" to search and select the groups or users who should have access to the inspections conducted by the external user above.

  12. Click Done in the dropdown menu and select the inspection Access level you want to give.

  13. Click Done in the rule panel.

  14. Click Save and apply.

  15. In the pop-up window, click No, apply to future only.

  16. This sends an email to the external user. Please note that the user must accept the invitation to finalize the external template access.

Limitations

  • Questions with organization-specific data, such as Global Response Sets, sites, actions, and assets are not available across organizations.

  • Advanced access rules can't be set up across organizations.

  • Inspections from externally shared templates can’t be viewed in Analytics.

  • Applying access rules retroactively for externally shared templates would have to be done from both the organization sharing the template, and the one being shared with.

  • Override permissions only apply to data created in the same organization. To edit or delete externally shared templates or inspections, users must have the appropriate access levels set up.

  • Notify logic does not keep its selected recipients when you share a template with another organization. After the other organization receives the template, they must review the logic and select recipients in their own organization.

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